Could not open Storyboard IO channel (cluster)

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Could not open Storyboard IO channel (cluster)

Postby dmknuth » Thu Apr 19, 2018 2:02 pm

I am trying to follow the Communicate with your UI with Storyboard Connector video on the ClusterIO demo (https://www.youtube.com/watch?v=0loHDCPokko). I start the simulator and then change slider values on the Connector panel to inject events, but as soon as I do, the message "Could not open Storyboard IO channel (cluster)" appears in a yellow box on the Connector panel and nothing happens in the simulator.

I've completely uninstalled, re-downloaded and reinstalled Storyboard Designer 5.2, and entered the evaluation license code. The problem remains. How do I correct this IO channel issue?

Thanks,

David
dmknuth
 
Posts: 2
Joined: Thu Apr 19, 2018 12:03 pm

Re: Could not open Storyboard IO channel (cluster)

Postby MikeMarchand » Thu Apr 19, 2018 2:51 pm

Hi dmknuth,

In order for the Storyboard Connector to send messages to your Storyboard Application, you must ensure that the channel name is the same in the Connector as it is in Storyboard Engine.

In the connector:
ConnectorChannel.png
Connector Channel
ConnectorChannel.png (16.57 KiB) Viewed 387 times


In your Storyboard Simulator Configurations:
SimulatorConfigurationChannel.png
Simulator Configuration Channel
SimulatorConfigurationChannel.png (39.7 KiB) Viewed 387 times


Hopefully this helps. If you are still experiencing difficulties, please send us an email to support@cranksoftware.com and we will help you sort this out.

Cheers,
Mike
MikeMarchand
 
Posts: 27
Joined: Wed Jan 21, 2015 3:33 pm

Re: Could not open Storyboard IO channel (cluster)

Postby dmknuth » Thu Apr 19, 2018 3:27 pm

Perfect! That was my issue -- the channel names did not match. Thank you.
dmknuth
 
Posts: 2
Joined: Thu Apr 19, 2018 12:03 pm

Re: Could not open Storyboard IO channel (cluster)

Postby MikeMarchand » Fri Apr 20, 2018 9:03 am

Glad to help. Good Storyboarding!
MikeMarchand
 
Posts: 27
Joined: Wed Jan 21, 2015 3:33 pm


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